Q: Have you registered for the launch of 2008 Australia Contact Centre Industry Benchmarking report?

A: If you haven't already, you can still do so by clicking the link below. Zintel are again the sponsors for the 2008 Australia & New Zealand Contact Centre Industry Benchmarking report presented by Dr Catriona Wallace. These Industry Benchmarking reports are the most comprehensive, the most widely used, and the most frequently cited contact centre industry benchmarking reports. The 2008 report will provide detailed information to enable you to better manage your contact centre. Events will be held in Sydney (3/9/08) Melbourne (5/09/08) and Auckland (9/09/08). Click here for more information.