Q: Can I request my answerpoint changes online?

A: Yes you can. You can log your answerpoint change requests, and any other service requests, via the Zintel customer portal. As well as the convenience of being able to request changes online, it provides a mechanism to track the status of your request, and a history of activity. Customers already using the portal have also told us not having to fill in/fax/file paperwork is an added bonus. If you haven't already, register for a login now. If you want to find out more about how it works, you can call your account manager on 1800 946 835. Kim